SEONGON understands that Our Valued Clients care deeply about how the personal information you trustingly provide to us is secured and utilized. SEONGON highly appreciates that trust and commits to making our utmost efforts to safeguard this information. SEONGON guarantees to use client information reasonably and considerately to continuously improve our service quality and deliver enjoyable experiences to Our Valued Clients when interacting with our website.
1. Collection of Client Information
To utilize SEONGON’s services, Our Valued Clients are required to register an account and provide certain information, including: email, full name, phone number, address, and other details. This registration procedure is designed to help us ensure accurate billing and delivery to the recipient. You may choose not to provide us with certain information, but doing so may prevent you from enjoying some of the utilities that our features offer. We also store any information you enter on the website or send to SEONGON. Such information will be used for responding to client requests, providing tailored recommendations for each client when interacting with SEONGON, enhancing the quality of goods and services, and contacting you when necessary. Additionally, transaction data, including purchase history, transaction value, shipping methods, and payment methods, are also stored by SEONGON to resolve any issues that may arise in the future.
2. Use of Information
The purpose of collecting information is to build SEONGON into an e-commerce website that brings the most benefits to clients. Therefore, the use of information will serve the following activities: Sending newsletters introducing new products and SEONGON’s promotional programs; Providing certain utilities and customer support services; Enhancing SEONGON’s customer service quality; Resolving issues or disputes arising from the use of the website; Preventing activities that violate Vietnamese laws.
3. Information Sharing
SEONGON acknowledges that client information is a crucial part of our business, and it will not be sold or exchanged with any other third party. We will not share client information except in the following specific scenarios:
- To protect SEONGON and other third parties: We only disclose account and other personal information when firmly convinced that such disclosure complies with the law and protects the rights and assets of service users, SEONGON, and other third parties.
- Upon legal requests from a government authority or when we believe it is necessary and appropriate to comply with legal requirements.
- In all remaining cases, we will explicitly notify Our Valued Clients when information must be disclosed to a third party, and this information will only be provided upon receiving confirming consent from Our Valued Clients. Examples include promotional programs in cooperation or sponsorship with SEONGON’s partners, or providing necessary delivery information to shipping carriers.
This absolutely excludes selling or sharing that leads to exposing clients’ personal information for commercial purposes in violation of the commitments set forth in SEONGON’s Client Information Privacy Policy regulations.
4. Client Information Security
An important factor for clients is protecting yourself against unauthorized access to your password details when sharing a computer with multiple people. In such cases, you must ensure that you have logged out of your account after using our services.
We also commit not to intentionally disclose client information, nor sell or share SEONGON’s client data for commercial purposes that violate the commitments made between us and Our Valued Clients under SEONGON’s Client Information Privacy Policy.
SEONGON emphasizes that we care deeply about the rights of Our Valued Clients regarding personal data protection. Should you have any feedback or inquiries related to our privacy policy, please contact:
- Hotline: 090 1707 090
- Email: contact@seongon.com
Note:
SEONGON’s Client Information Privacy Policy applies exclusively to https://seongon.com. It does not encompass or relate to other third parties that place advertisements or maintain hyperlinks on SEONGON. We suggest you review and clearly distinguish the differences in the client information privacy policies of those respective websites.